![]() ![]() I refer to a Google search for “audio converter dss to mp3.” You Google Adword ad puts you at the top of the list, and you declare: “Easily convert dss audio dictations to wav or mp3 or a PC or a Mac. No other software development in the world uses such a complcated, paranoid, greedy softwar-upgrading system as you, and I have exposed your practice on for other potential customers to take into consideration before getting involved with you.īut to catch you lying on the Internet during a Google search! That’s a new low! I have stopped upgrading because too many problems ensue when your “updated” version breaks the serialization scheme. I already detest your upgrade policy, in which you expect customers to pay again for very minor changes (if any at all) in your applications after only a few months of use. I guess that the English language must get subverted when it travels south of the equator! Either that, or your company has a policy of blatantingly lying about the capabiliies of your software. ![]() My email contained screen captures to prove my assertions, but NCH Software makes it extremely difficult to contact them in any normal fashion: no email address is listed anywhere on their website, which supports BigJohnson's assertion that tech support is "appalling." So is sales and marketing for that matter. Here is an open letter I just wrote to NCH Software.
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